Information Needed to Ensure Prompt Service
- Please provide the call receiver (dispatcher) with your exact house or building number and street name or intersection along with complete address.
- If there are parking restriction at your pickup address please be at curbside so we can ensure we do not miss you.
- If calling between 12 pm and 6 pm please provide call receiver with your location and destination. This will help us service you most efficiently during the rush hour.
- If you have ordered a taxi and no longer need it please call us back and cancel your taxi. This will help us maximize our fleet by not dispatching a taxi where it is no longer required.
- If your taxi has not arrived within 20 minute please call us back, so we can track down your taxi.
- If during the night time, turn on atleast one outside light so that taxi driver can locate your door.